Thursday, January 6, 2011

SnTT - IBM Lotus Quickr Connectors in 8.5.x can act like 8.2

A few days ago I was with a client and we were going over how their files will look in Quickr 8.5.1.

Using the Quickr Connectors I noticed something which was not how my laptop was working with them.

If he double clicked on a file in the explorer list, it did not open the file...but opened the Quickr site and the file page. If he then wanted to view or edit it he had to right click or click on the drop down or the item and then preview to see it.

My laptop just opened the file.

I realized my Connectors had not been updated. So I updated them.

And they did it too!

As Darren Duke and I discussed via Skype, this is working as designed. Some have said this only happens in specific cases. And so it seems, this is that case.

What normally should happen is one should see this screen:

Ok, fine. But I, and my client, are not seeing it and want the old way back.
In this case rebuilding 1,000's of documents was not feasible.

I searched and did not find anything about this.

I did find someone inside IBM on the Connector team who emailed me back a solution, which works for me, but no guarantee it will work in all cases. YMMV

The behavior was changed to allow for the connectors to add/edit custom metadata to documents. By doing this, we needed a method to allow management of attachments on a document type page.

One thing you can try, is to modify the server version in the registry ON YOUR PC(my addition). The old behavior is in the code, but we get the server version from the registry when you manage places ... and we update it accordingly. What you you can try is to change the following key:

in the registry ...
HKEY_CURRENT_USER\Software\IBM\Lotus Quickr\Desktop Integration\Servers\
and change the Version to 8.0.4

The flag for the code is for server API version 8.0.5 or greater ...
No guarantees this will work and it can change back when you manage places on that server ... and you lose some of the new features (such as required metadata prompting).

So it worked for me and hopefully for you as well. No idea if it will revert back or not after a day or 2 or reboot or next time I login but so far today it's worked as expected.

EDITED with an update 1/7 Noon: It seems that if you add a place it reverts back. Still testing if I don't add a place what happens. So this may or not really work in the end. Perhaps just installing a Connector from 8.2 is best?