Thursday, August 20, 2009
SnTT - When Pointing Fingers Just Won't Work
Wish clients wouldn't update without us :-)
In this case, we had installed the 8.5 Notes client in a new location on their pc and the Blackberry Desktop Manager had not been informed by anyone and when they went to synchronize at their desktop this was the error they received.
A cryptic message, but one which was resolved after a few minutes of questions and checking the synchronization advanced setup/settings for each of the items being synched.
The notes.ini and names.nsf must be correctly found otherwise this error(possibly others) will occur.