Showing posts with label ls08. Show all posts
Showing posts with label ls08. Show all posts

Thursday, January 24, 2008

LS08: Admins just say FUC it

This Blog is brough to you by the letters F-U-C but sadly no K.

On occasion I do admit to being an administrator on here and NOT a developer, when not discussing more serious business(more on this next week).

However, while training in Mississippi last week before Lotusphere I taught an acronym to the group of admins that when you have a corrupted nsf or database or just want to make sure one is okay, you have to FUC it.

I am sure somewhere in the world this has been used by some admins, if not I stake my claim and all royalties may be paid in the form of a bottle of single malt scotch(please check on our stocks so we do not duplicate, unless you have Macallan 30yr old we accept all bottles including half full ones), but I digress.

Note to Paul Mooney, you can use this for next year's tips list. We can discuss speaking slots.

I do not believe you heard this in Lotusphere this year or ever
.
All admins know this, if not, please read the help files or email me for an excellent chart that outlines the switch options for these.
I am not going to detail the multiple ways to run these but there are at last count at least 8 diffeerent ways to accomplish these tasks if you include web admin, server console admin, rconsole, command line, admin client, DOS I mean windows command line, notes client, designer client and more. keep in mind I am talking asbout running it on demand, not at a set time in the configuration doc or notes.ini on the server, or a policy or well yuou get the idea.

F = Fixup
U = Updall
C = Compact

There is Q for quit but we are trying to keep the server up and not restart it.

Couldn't think of a K, although there is Kill from nsd -kill(run from your Notes program file, mine looks like c:\lotus\notes8\nsd -kill) which is used to stop all Lotus processes in the event of a Windows or Java conflict or some other reason which crashes your Notes client.

For those that wonder, yes I do run Notes R8 and Domino R8 on a ......Vista laptop. I also run R2,3,4,5,6,7 on it as well. No VM either.

So to all the new admins out there, I was there once too and there are no stupid questions when it comes to managing your Lotus infrastructure.

Wednesday, January 23, 2008

LS08: Liveblogging Worst Practices

Paul and Bill, with assistance from the audience, proceed to remind us all how humbling it can be to be a new developer or administrator.
I do this for your benefit because you know you need the refresher.

Or just how much companies really should invest in proper training of IT staff.
AdminP is your friend, unless you are a new or junior admin!
Why not use policies to push the group back in to the ACL for #9 case study? probably an older version.
"ECLs work man" says Bill. And he is right.
Test first, backup and check your backups always!
Remember to set limits(reasonable) for attachments.
Go to Ideajam.net and vote for client level attachment checking.
Turn client side http header caching on to speed up website serving.

Duffbert brought out the do as we say not as we do part of it.
"That's for people that don't know what they're doing"
Moral of the story, never interrupt Alan Lepofsky keynotes by updating the server code :-)

Reload, mount them on the wall, users not Paul or Bill and wait 2 years for them to return with new stories as the guys are taking a year off, or so they claim.

LS08: Customers and their problems

I attended a session where customers spoke about their decisions to not just go to Domino or Websphere et al, but how they got interest from the masses at all levels to go along with it.

Sure some laid it out as a direction and business decision, others did it be bringing it to a personal level. The medical health provider had an average age of 56 and was worried about their uptake on Sametime and other solutions. But it went well.

I loved this session. Ok it also included a client from South Florida which we would like to work with but I did not know that before attending.

After each one spoke for 5 minutes there was an open bar and discussion area. My more interesting discussion was about how to convince line/plant workers or even the guys on the delivery trucks to login for email. We also discussed executives that fear Lotus Notes of course.
You can not force people to change their patterns, but you can give them a choice.
If you run a promotion internally, the first 50 or 100, or some number which make sense, people that email you at prize@yourcompany.com will receive a (insert gift item of value or interest). But instead send it to everyone that logs in, make it either company specific or holiday or personal redemption.

Once they are in, you can show options, possibilities and remind them about being green, reducing paper and paperwork, faster payments on expenses, maps provided with full directions with delivery orders, instant answers to your questions via instant messaging, updated benefits, calendar scheduling, legible work orders or instructions.

I can go on but you get the idea.

Late, late, late last night by Jelly Roll's on the Boardwalk I ended up speaking with a guy that just left Boston for Orlando and also recently graduated college. We were discussing sales, competitive analysis and management, in addition to what all the people with badges were from and why IBM would do a conference like this or if IBM liked macs or not.

He is ambitous, not to the larry Ellison level, but wants to move up in management(he is in retail in Downtown Disney) and we discussed some basic tenets that can work. I put it in his terms and when I didn't he did ask what I referred to and I did this without acronyms.

I explained competitive analysis is like the (apologies to my non-US readers for this american football reference)New England Patriots being reviewed by the New York Giants for ways to win. Everyone knows if you hit Tom Brady he is a mess for a quarter or 2. But aside from that what else is the Patriots weakness. You watch films, see which side they run or pass to or if someone sometimes gets flagged for holding or maybe a linebacker that jumps too early.

I also told him if he wants to make more sales to NEVER ask a yes/no question until you are ready to ask for money/signature/contracts.
Just like the bartender that asks "Which beer do you want?" instead of "Do you want a beer?" I suggested he greet people in his shop with "What character do you like?" or "what's your favorite sport/musician/country/state?" depending on the shop in question.

So my question for you is, what do you ask your customers?
"Do you use Domino?"
or
"How do you communicate within your organization?"

The answer, or in this case your question, may help you in Orlando this week.

And now on to the Worst Practices - the Bets of the Worst from Bill and Paul.

LS08: Updates, take 2

Let's try again to post this.

Project Liberate:
The other day I discussed this and now IBM is pushing it out a little more.
Antony Satyadas added this to his Microsoft FUD site which is a good starting point for some people in the competitive arena.

Foundations:
Had some great conversations with Ed and Alan about this and while I am still ont he fence, they said the Business Partner (BP) community has been asking for it. So if it fails, who is to blame? Highly unlikely it will fail, IBM just dished out some major money for the company and usually gets their money worth. I await a demo box and look forward to what this may bring us.

Bluehouse:
Wish I had the same excitement or interest. As a BP, this will not work for my firm. We do NOT do application development or create tools or any other applications. we just build Lotus/IBM infrastructures that work, and work well. Now what if we, as a BP, want to leverage this IBM hosting and offer products to our clients? Alan suggested to think of this as a menu, not an application. So if I want CRM like functions, great, but what if I really want to host Quickr sites? Is this going to be a reasonable price structue to accomodate the upsell on our part? Maybe not.
But as was said yesterday a few times, not everything IBM does is for it's partners.

Ls08: Oh the Bloggers you'll meet!

Where to begin, so many people, and we all are in this together.

But until you put a face/voice/body to the person, well how do you know they even exist?

What if Alan and Ed really are the same person?
Will the Schwartz be with you?
When would Paul Mooney stop repeating, go enter it in Ideajam.net
Who would answer if the gutter will return sometime to a Notes client if not Mary Beth Raven?
Coding faster or better than Julian?
How about Podcasts being IBM coverups if Bruce didn't materialize.
Or if Declan Lynch of Blogsphere, is the real Declan Lynch?
Perhaps finding out Chris Byrne really worked with Bob Costas?
And Chris "I don't code, really I don't" Whissonant playing at Jamfest
Or Nathan "Lotushead" Freeman really dyed his hair yellow for the Sphere?

So really they all do exist, it's no figment of your imagination and once a year you can see many of them gather in one place for that special occasion known as Lotusphere.

My apologies to anyone I left out, I blame the bartenders at il Mulino who REALLY know how to take care of their guests.

And to all a good night, there's still 2 days left!