Friday, July 16, 2010

LotusLive Questions for the Public on Backups

While I recently posted a bunch of questions on the beta LotusLive I had not gotten any response which is very unusual.

I pushed a few emails and postings out and had a call with someone I met previously to expand on the questions of mine, as well as theirs. It seems my questions caused some issues to move to the head of the class. Maybe they were getting to it anyway, but it never hurts to have active clients.

So while my questions would benefit everyone, NDA prevents me from elaborating but here is a question for you that I need to go back to the clients.

If you are using LotusLive Notes or Engage, how long would you expect IBM to maintain your files for compliance, backup or whatever reason?

Do you have legal people telling you what you can and can't do and for how long to keep it all?

What do you do now? 30 days? 90? Forever? Annual? How long to you keep data archived?

I usually ask clients to seek legal counsel and then discuss with me the best way to accommodate legal's requirements.

I would have posted this on Ideajam and probably will but it was down right now.

4 comments:

  1. IBM has well defined information on this currently as well as how they will restore your data. I suggest you have them send you this before moving customers to the service

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  2. Chris, thanks I wanted opinions about what others are doing or expecting.
    IBM has plans of course and there are various add-on capabilities but just want to get a feel for how others see it and expect it.
    For instance soft delete is set for 14 days so if someone by accident deleted emails they can get them easily enough.
    But do people still want daily tapes and archival for years?

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  3. I was reading through a whole lot of the terms and conditions for LotusLive a few weeks ago and I am sure that the issues around back up were addressed there.

    I might be wrong but it is worth a look.

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  4. my discussions were not about backups. my question here is to see if people see the cloud any differently regarding backup to gauge if there is a biz opp for us down the road.

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