"RCP Base plug-in not found" error Symphony Install

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This was posted in the Symphony Forum here and I can safely say after clearing 2 pcs with this error, this was the only way to fix it. I had used beta 2 until recently and had issues and was just going to go back and use Lotus Smartsuite which still runs and works(I have that client that uses Approach) when the announcement came out to use beta3. Now I have to reload all my plugins too.

Symphony 1.3 installation issue
Please uninstall Symphony 1.3 from Control Panel -> Add/Remove Programs first and then install again.

If you don't see Symphony listed in the Control Panel(OR in my case it would not uninstall), you can use manual uninstall process below.

1 - Close IBM Lotus Symphony if it is running.
2 - Use the Windows Installer Cleanup Utility to remove IBM Lotus Symphony. You can download the utility from the following location: http://support.microsoft.com/kb/290301.
3 - Delete the desktop icon and Start menu item.
4 - If it is running, end the soffice.exe and soffice.bin processes from the Task Manager window, then remove the installation folder, for example, C:\Program Files\IBM\Lotus\Symphony.

The utility in step 2, Windows Installer Cleanup Utility, will appear in your programs list without a folder.

The Customer, however odd, is Always Right

We have all heard about the owner that is paranoid...I have met him. Many times. Multiple times, in fact, CEOs aren't as paranoid as an owner of a private company.

Owners are unique, they have done everything at one time and now as business booms and they get larger, fear for their IP, intellectual property.

Maybe it's a business report, financing, merger details, secret projects but whatever it is, they want it kept secret and away from everyone.

Excellent, that's why they use Lotus Notes and Domino, for it's levels of security.

I was asked to monitor who was attempting to access certain files(email mail boxes and an application) by an owner. No problem, configure DDM, set up specific rules to report ONLY to me, not the normal admins.

Ok, so I get the usual SMTP, network related messages, we cleared it down to just watch for anyone trying to access the files.

Lo and behold, he was right. The owner picked out someone and wanted to be alerted if I received any notifications about them. I did.

So now the question becomes what data do i want to keep for compliance/legal purposes? Copies of the email notifier of course, but logs too?

Another client wanted to ensure absolutely no one could access his email, even if he himself messed it up he did not want me or any admin to fix it. I did not agree that this was a good idea but provided him some guidelines to secure his mail file and encrypt it. I pointed out that my not having "God" access as he called it would create issues for the rest of the employees. We even discussed creating his own server and domain for him alone.

So never question the paranoia or odd requests from owners of businesses because they do know what they are talking about usually.