Monday, December 19, 2016

Mission Worries: Lotus Quickr to IBM Connections Cloud

Who knew so many people still had Lotus Quickr? See IBM I told you people love it still.

There are many things to think about during a migration of data, most of which you as the client will not think about, or even know about, until you have moved and find it out. Do you know why? Because not very many companies, people, or Business Partners have done these migrations like I have over 20+ years. 

These "Mission" posts are meant to help you in this process.

Last post I gave some basic information, now we can dig into some details.

The client uses a plain and out of the box Lotus Quickr so we did not have to worry about meta data or odd forms or whatever else dreamed up by some developers or over eager Admins. I know because I am their Admin.

We did worry about some things and here are some of those items:
  • My name for the most part is tagged to all the files and folders NOW which is how IBM Connections and IBM Connections Cloud works since I am the one uploading the files.That is the down side, however, once you get into the folders and find the files, you can see all the document details and it shows all the past information. Not a bad thing, but not perfect. Client accepted this as a good monetary trade off.
  • MACs lack of a Notes sidebar plugin. No comment. I am not a MAC user so I am not justified in arguing this point but the Windows Notes plugin is helpful....BUT not for the migration itself. Afterwards it acts like the Quickr Places sidebar app and drag and drop and such is fine plus you get Files, Activities and Status Updates in your sidebar to better leverage the rest of Connections.
  • Training users. Actual training is minimal, updating the Notes clients on machines and then the plugin installs and configurations takes about an hour a person on average. If you leverage SmartUpgrade or my friends at Panagenda's Marvel Client you may just need the plugins updated and that is quick.
  • Where is the ROI? Mobility! iPad access in front of a client meeting or potential client meeting is crucial and even better, IBM handles the backup of our data. 
  • Which brings me to backups. IBM doesn't really backup the data, this is an issue to be addressed by me going forward, but IBM does synch data between their data centers and in IBM we trust, so again a trade off. Not to worry the Quickr server running on VM will just be sitting here if we need data prior to January 1, 2017. Just like the Domino.Doc VM server sits waiting for something we lost from the previous migration. For those keeping score, I have NEVER run that VM to find any files that went "missing". 
  • Multiple Folder levels. It is this one item which has prevented the client from moving until now. Promised by IBM over a year ago, and it was delivered, just not the way the client wanted it to work(it also only now lets you edit and create folders from the plugins and mobile which also did not come out last year). We had patience in IBM and since I am an IBM Champion and part of various beta teams for IBM and advisory councils, I pushed for it all to get done, as did quite a few fellow Champions. So if this is what you have been waiting for, you have no reason not to move forward now. January is free for me, let me know when you need your migration done by and I am here for you.
  • Timing. Start testing as early as possible as you need a lot of testing scenarios. Keep in mind that uploading speeds are usually MUCH slower than downloading speeds. So that Terabyte of data will not get uploaded overnight, I don't care who you use or what they promise you.
  • What if they hate using the Cloud? Said, no. one. ever...who knows what they are doing.
Are there more issues? Sure, every environment is different and I am happy to discuss them if you comment or tweet, call, skype or email me.

I forgot to mention this was a Windows server customer, and I could complete the migration no matter what operating system platform you are running Lotus Quickr.

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