Thursday, December 13, 2007

Resolved Mailto issue, what a pain in the neck

I use Vista, which is not so simple to fix as Xp was in IE.
In Vista you click on Default Programs from the Start Menu, then Set your default programs and see if Notes is listed, mine is not(but I run R3-R8 so not surprising it can be confused).
Then check Set Program Access and Computer Defaults to see if Notes is listed as an option, click it if it is.
In my case this still did not work..
The answer was/is:
Go to this page and get his tool.
http://www.nirsoft.net/articles/mailto_bug.html

You can follow the steps, but in Vista I had to go into the registry and look for in the
HKEY_CLASSES_ROOT\Outlook.URL.mailto\shell\open\command
and change it to your notes.exe location and add the ending. mine is c:\lotus\notes8\notes.exe -defini %1

There are other entries ie: rss and mail inks and all which you may need to fix as well, but this will get the email working again.

EDITED UPDATED 3/20/2008
Jospeh thanks for this information for Thunderbird people too!

Also, my key for Lookout was
HKEY_CLASSES_ROOT\Microsoft.Outlook.URL.mailto\shell\open\command
Not
HKEY_CLASSES_ROOT\Outlook.URL.mailto\shell\open\command

And the full entries from that lovely program you pointed me to were:

Microsoft Outlook.Url.Mailto Enabled URL:MailTo Protocol C:\PROGRA~1\MI1933~1\OFFICE11\OUTLOOK.EXE -c IPM.Note /m "%1" Microsoft Office Outlook Microsoft Corporation

Notes Enabled URL:Notes Protocol C:\Program Files\lotus\notes\notes.exe -defini %1 IBM Lotus Notes/Domino IBM Corp

Thunderbird.Url.mailto Enabled Thunderbird URL "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -osint -compose "%1" Thunderbird Mozilla Corporation

5 comments:

  1. Looking forward to more posts in 2008.

    ReplyDelete
  2. Thanks so much for putting this out there. It was driving me nuts and finally got sick of it and went searching.

    One correction, on my system, I had 2 mailto handlers getting in the way, Lookout and Thunderbird.

    Also, my key for Lookout was
    HKEY_CLASSES_ROOT\Microsoft.Outlook.URL.mailto\shell\open\command
    Not
    HKEY_CLASSES_ROOT\Outlook.URL.mailto\shell\open\command

    And the full entries from that lovely program you pointed me to were:

    Microsoft Outlook.Url.Mailto Enabled URL:MailTo Protocol C:\PROGRA~1\MI1933~1\OFFICE11\OUTLOOK.EXE -c IPM.Note /m "%1" Microsoft Office Outlook Microsoft Corporation

    Notes Enabled URL:Notes Protocol C:\Program Files\lotus\notes\notes.exe -defini %1 IBM Lotus Notes/Domino IBM Corp

    Thunderbird.Url.mailto Enabled Thunderbird URL "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -osint -compose "%1" Thunderbird Mozilla Corporation

    ReplyDelete
  3. Joseph,
    Yes this is a odd situation. As I do not use thunderbird, thank you for the updates. I will edit the post accordingly.
    Glad to help.

    ReplyDelete
  4. Ok - was almost ready to shoot my self. I had the 60+ window problem on Vista and Lotus Notes R8.

    What finally did the trick:
    Set the default mail client to Windows mail. Click OK.

    Then go back to Default Programs and set to Lotus Notes.

    Finally - No more seizures when I click mailto:!!!

    ReplyDelete
  5. Adam,
    It wouldn't show Notes as an option and I guess this idea hadn't occurred to me, or if it did it didn't work for me.
    Thanks for another idea!

    ReplyDelete