Monday, October 25, 2010

Can you name 5 things you hate about Outlook?

The last post provided some ideas which I will reply to shortly.

Some people asked when can they let loose on what they do not like about Outlook.

Now before you do that, something I did not get across in the previous post, try to break it down by what a daily user, an executive or an IT/tech person would say or do.

The reason is because depending on who you are talking to there will be different discussions and so the issue of technical items for example is useless when talking to executives, aside from maybe a CIO/CTO.

Funny thing is when I ask business people they do not want to say anything, but their underlings have a laundry list.

1 comment:

  1. Hmmm... 5 things...

    I've made a living out of large scale mail migrations, mostly Notes to Exchange, but sometimes in the reverse.

    1. PST Corruption for no apparent reason. Ok, admittedly, I'm an email packrat. I have PSTs going back to 2001 when I registered my own domain. I've lost count of the number of MS fixups I've had to do. Additionally, in older versions of Outlook, managing multiple PSTs was clumsy at best.

    2. The inability to customize my inbox view. Sure, I can move fields around, but it's not as flexible as in Notes.

    3. OCS awareness is flaky at best, but it could be that whoever deployed it in the enterprise didn't have a clue. Not as user friendly as Sametime, and definitely not as simple to roll out.

    4. Outlook Notes. I use the Notes Journal to store random bits of code or interesting stuff that I've picked up along the way. Obscure stuff that I may not use every day, but see value in keeping for the future. I also enable the agent which was intended for iNotes to synch local address book and journal, so I had those dbs both locally and merged with my Notes mail db. Incredibly handy when using multiple machines, or if one's laptop goes boots up. Should that happen with Outlook and you don't have backups, you are pretty much out of luck.

    5. It has been addressed in Outlook 2007, but previous versions didn't intuitively handle calendar entries in multiple time zones. In a global environment, calendar chaos is bad.