Showing posts with label laptop. Show all posts
Showing posts with label laptop. Show all posts

Tuesday, February 17, 2009

HP and me, looks good so far

Some of you know my penchant for HP printers is historically heavy with bias to any others.

Others know I have a new Lenovo Ideapad. As Dilbert said once, I hope she doesn't ask about the laptop.

Others will recall seeing me with my gargantuan elephant of a 17" screen laptop at LS08. Well this elephant, an HP 9027US is headed back to HP. It seems, hard to believe I know, that this laptop can run a bit hot and evidently leads to a problem in the left hinge area.
I found this out the other night when opening my laptop produced a gut hurting CRACK and I knew immediately what happened. I was upset, what had I done, I take such great care of this monster? Well started trolling the internet looking for advice on where to get a new piece of plastic frame and such as we DIY people do and was pointed to a website from HP dedicated to this exact problem.

Realizing my laptop was out of warranty, it is now an elderly 20 months old, just slightly older than my baby, I figured I was out of luck. But no, my serial number and part number and all are included for a free repair, including shipping.

Needless to say I was ecstatic and depressed at the same time. I could get it fixed, yes, but I had already thought about looking into new laptops.

As a Lenovo dealer in Thinkpads and Ideapads you can bet what I will be next time.

So they are sending me a box to Fedex it back and after about 10 business days, or in normal terms about 3 weeks, my laptop will return.

So good news for the Ideapad, it gets to run around a bit more now. Now if I can just fix a quirky Wi-Fi problem on the Ideapad all will be well. So if you try to ping me Tuesday and i am not online, its because I am backing my hard drive up from the laptop to some other drive...just in case.