Showing posts with label #ibmconnect. Show all posts
Showing posts with label #ibmconnect. Show all posts

Wednesday, March 1, 2017

In Closing, the Connect CGS Speaker


The closing session at IBM Connect this year was probably the most educational closing session I have listened to over the years. And that is a good thing because although some closers were motivational or inspirational or imaginative, the creative process often gets hidden in the final product.

Eric Whitacre, who until the session I had not looked up or heard of, was very upfront about his motivations and goals/dreams and how all of them combine to help him fulfill his music efforts.
Eric has created a collaborative choir, digitally, and continues to push the envelope to do more. You can look at some of his work here, here, and here to get an idea of what I am talking about.

While that was all very cool and awesome acoustically, it was his explanations about how he composes the new pieces that was so intriguing.

As with most designers and artists, he free hands some ideas on paper peppered with items that pop in his head to come up with a high level plan. Nothing is wasted, they are just ideas for next time perhaps.

He quoted Hans Zimmer the great composer of so many movies themes who said “Why go with your 5th worst idea when the 1st one is just as good”.

He then continued on by explain the Fibonacci number and how that influences art and music.

When Eric broke down the song from Frozen and compared it to how Beethoven’s 5th works, I am pretty sure everyone in the room was blown away by the relative simplicity of his explanation to something most people give little thought.

Eric composes orchestral pieces but involves non-traditional methods into his work. His usage of snapping fingers to make rain storms for instance or having an audience download an app to run during  the concert when he tells them to hit the button providing an aural and visual enhancement to his piece is great art. By bring his audience into the conductor circle he has gained their interest and makes the symphony seem modern instead of old and dusty. I would love to take my kids to see him some day.

My wife will read this and remind me of how I fell asleep at the symphony with her parents when we were first married. It isn’t that I don’t like the music, in most cases I do, it just doesn’t excite me the same way as seeing Eric Clapton in concert. Let the record also state, I fell asleep at a Fleetwood Mac conference during Mick’s elongated drum/percussion solo. I argue I was just tired in both situations. J

I can only presume this is how great developers plan their applications. I have worked with few developers that do it this way to such detail but maybe the detail is not what is really important. The details are appreciated, but are they just nice to have or do they serve a purpose? Even if that purpose is to complete the overall original vision of the creator? Do people really notice these nice to have items?

Whoever said don’t sweat the small stuff, really never understood, it is the small stuff that means the most.



Executive Upgrades of the Server Kind

At Gurupalooza, the last day session of IBM Connect where the IBM Champions and Best Practices presenters answer audience questions, my friend Todd asked us something along these lines:

“How do you convince an executive that feature packs must be installed and maintained like formal releases?"

In today’s world, there are no formal releases. Your browsers update automatically, if you let them, your phones update apps automatically, again if you let them. So why should your servers or clients that have helped you to make money and sales likewise not be updated?

A few of us replied with these answers:
  • ·         Security, many updates are about security which should not even be a question, especially if you have outside facing servers.
  • ·         Compatibility, advances by obvious vendors like Microsoft can cause issues with older code because it cannot understand new drivers or parameters (I’m not a developer so keeping this simple for readers). Even Apple makes choices that can limit functionality for Traveler and device synchronization.
  • ·         New functionality, even old dogs can have new tricks although these days evolutionary functionality is more expected. To be fair, non IBM messaging products do not have anything truly new, just different ways of doing the same thing, albeit faster (one hopes).

And these are all good and valid reasons, but for a stubborn executive, or a combatant one against specific companies or products, you need to dig deeper.

My answer was formed from my years of evangelizing the product line and pushing the boundary of what one can say to an executive. I always ask to see their staging and development architecture or environment. This usually creates a long discussion about priorities, resources and good intentions, but also brings the point home. If you want to delay the updates, because of fear of it breaking something, which is a very valid reason, you have no reason NOT to at least have some test environment for the updates.

My friend, and fellow IBM Champion, Bill Malchisky added to this idea by suggesting one look for the feature or function in the updates that best supports the business lines and getting the business lines to do your dirty work in getting the updates pushed through.

If you need an illustration, try referencing an automobile. If they had a service engine light on, they would bring their car in to the dealer. If their headlight died, they would go to Auto Zone or whatever shop, Walmart probably works too, and get a bulb and replace it. Okay, maybe this is too much for an executive who may not even know there are bulbs, but as a parallel reference it works.

The feature packs are that bulb. Safety (security) necessitates your head lights work.

Now ask about changing the oil on the car. The average person has no idea that it does not need to get changed every 3 months, yet that is what the industry started to do because once a year didn’t make them enough money. Anyway, the point is, when you change your oil, and your oil filter and usually the air filter and some other things you are helping your car run better and improve your mileage/gas ratio.

Feature pack 8 works the same way. One nice benefit is you get faster indexing or new enhanced view lookups or as we will see shortly, the index being removed from the NSF itself, optionally, and imagine how much faster your backup could be and your replication once you have these installed. Now to put that in application transactional business benefit, you may be able to do transactions a few seconds faster which makes your customers happier. Every little bit counts.

Like I have been preaching for years, if you did not get any budget for updates or after hours work it is because you never made the proper business case for your Enterprise software. If you treat it, internally, as an expense, rather than an investment with an ROI, you deserve the quagmire you may have fallen into by now.

In two separate conversations with other Business Partners, each were amazed at how many Domino.Doc customers still exist and never went to Lotus Quickr, or anything else. And now they will find it is even more expensive to migrate because at the time it was “just the document management app” instead of the “soul of our organization”.

If you put Domino and your applications up on high, or down low, then your executives will see it as you do. 

Aim high, be proud, be strong....and then present it all as a case study at IBM Connect next year or at a User Group event and be a leader to others.



Friday, February 24, 2017

Day 2 of Connect was Road Map Day for me

The day opened with Mat's AdminBlast session which was so full of tips and ideas he could barely get to all of them and he laid out how he manages his team and uses all the resources he can from Notes, Domino, Connections, Watson, etc. Great effort and valuable training for new managers to get a great view of how they could be working.

Usually the sessions are a secondary benefit, for people like myself that are involved in the product line for so long. We have various meetings, briefings, side chats, commitments to other partners and so our time is used quite well. I admit to barely getting to 2 sessions a day, but this is average for me over the years.

Not being a developer, a number of sessions didn't work for me. Road map and hands on sessions are what I look for to expand my knowledge, especially around what is available now or soon to be available. The future products that are a year or more away are nice to know about, but I have time. Plus, as an IBM Champion we get private briefings during the year as products progress.

I tweeted about the IBM Notes and Domino Road map session(links below are to the slides I caught on camera), which by the way was one of the best in years. Okay, we didn't get hard dates, but we did get end of Q1 for feature pack 8 and end of Q3 for FP9 see this slide. I know IBM said they want to issue updates quarterly, and I think they will, but my expectation is two updates a year for now. Once they iron out the process to handle quarterly updates they should hit the four.

What made this session so great was Barry Rosen Offering Manager for Notes and Domino took the time to see it from our view. And he did pretty well with it.

We, the customers, partners and community at large need to know definitively what is coming down and that there are plans. He laid out the change in future support for some servers and client operating systems. Various slides outlined what was coming even the development updates and ideas was discussed. There was even a mention of Quickr! Well it really was about CCM (if you don't know what this is, don't worry) and should interest people who need it. The committing support through 2021 is nice to hear.

Suffice it to say, for now we see into 2018 and that should work for many people who will, and should, at some point start looking at Verse on Premises for mail users. Why? Because I got the impression Watson and cognitive abilities will be baked into Verse instead of over the Notes client as will more pieces of the overall puzzle that IBM is putting together around the future of how we work. Like I said a few months back, we are in the 3rd or 4th level of change in the messaging/communication/collaboration/social and we need to evolve and look towards the future, while maintaining the current architecture.

I did not get into the session on Pink so one of the other Champions or bloggers I am sure will cover that and better than I ever could. I will reiterate what Jason Gary said, Pink is not meant to rewrite IBM Connections but augment it with more, newer features in a simpler more modular method.

One session I really wanted to go to, we had to commit to attending before the event, was the Docker 101 hands on class. Unfortunately, due to network configuration issues at the site we did not get that far but with the guidelines in hand I look forward to playing with this technology, especially as Pink is being designed to run on it. Curiously I found out Websphere today can be run on Docker. This could be very useful for some of you.

You can learn new things, you can also meet new people. Lots of IBMers have changed positions and moved out of ICS or back to it. Always be open to talk to anyone and everyone. One of my client issues with a Connections plugin was raised to the owner of the plugin. It can be hard to do this not in person sometimes, here is why.

I started with an Offering Manager (OM)I knew and asked who in the room, we were at a reception, would own the plugin which led us to two more people that led us to the right person who happened to be talking to my friend Mac. Since I never met this OM before I now had a known and a newly met OM introduce to me to the right person. If I had not done this in person, I would have still called/emailed/Sametime one of the OMs I know and find the right person. And then start a conversation. Maybe it is easier this way but if I didn't know any OMs I would search online to find some presentations on the subject then go to IBM Whois and look up the presenter and email or call to get on track.

As Eric Whitacre, the closing speaker, said, make issues your features. If you don't know someone, keep asking till you do.

One Firm's Wild Ride to the Cloud

My IBM Connect presentation is now posted on Slideshare.

Thank you everyone for coming and your questions.



Wednesday, February 22, 2017

Welcome to NOT Orlando

IBM Connect, or Lotusphere, as us old people call it kicked off last night with the welcome reception and today with the Opening General Session.

This year we break from tradition to visit San Francisco instead of Orlando. Many traditions may not return, but thank God for Ephox and Aussie Night, and Mat. Disclaimer, IBM Champions are invited in advance and are loved by Ephox.

The usual cast of characters exist, like a Thanksgiving dinner, your business cousins, uncles and aunts and everyone in between are here to make the event entertaining, bewildering, shocking and er, imbibe a little too much at times.

Sponsors, exhibitors and attendees have a decent size space to work with and the estimated 2,000 people make everything seem full without crowding. Hopefully for the exhibitors it is a good show.

We saw and heard quite a few things today, many I will not get correct but here goes:

Badges? Yes, no more certification requirements from IBM, but now you need badges of the virtual kind. No news how many badges it takes to be able to sell licenses, but I am sure IBM had thought of these things. Hope my New Way to Learn badge does something.

Lotus IBM Notes and Domino we were told are road mapped through 2021.

Evidently Sametime is getting a  life extension as well but details were less definitive.

IBM Connections 6.0 will be out in a quarter or 2.

Pink, is the code name for Connections NEXT and it looks to augment and extends on where the platform is today, but without the Websphere and other things, Keep watching this space.

The UX lab is all about Connections and Verse, go give them your input in exchange for some tickets to win prizes of your choosing.

Julian Robicheaux was named the third Lifetime IBM Champion and him and Theo and Gab were part of the musical mix of live dj/musician and Watson song make up.

Some cool Oblong video meetings which showcased the drag and drop functions in Watson Workspace.

Box Relay was on screen in a demo. Described as a "workflow solution", gee I wonder where I might have heard hat term previously.

Unlimited mail sync is now or will be an option for search purposes on phones.

Watson Workspace is growing, expanding, look for a new app store from IBM (I think) as Business Partners write apps for it. In my discussion with some IBMers it appears the technical part is not the problem, the ideas or workflow plans or just applications that are business necessary are the key. SO get thinking people.

Saw many friends, a few customers, met new IBMers and other people that I only knew online and good thing we all wear badges so everyone knows each other.

I agree with Wes Morgan, The Lost art of Troubleshooting is troubling issue in modern times.

The demo crew, led by Chris Crummey did all their own stunts live. Brave souls and a much better way to demo over past years with fake names, apps and such.

The Moscone center is nice, the staff are great and the wifi has been excellent.

Lots of partner solutions were shown in the OGS rather than just mentioned.

I registered as a client this year, I was surprised there were no invitations to talk or see anything from partners or vendors.

Only draw back is a dearth of charging stations and electrical outlets. Even the sun came out a bit today.

The other thing is, it is not Orlando. There is no one place everyone is hanging out. There is no running into people once you leave the Moscone center.

Yes you can follow people on various social media but that is not the same. Again on the plus side, the community is the community, even if we end up in 3-4 different locations in the evening.

Wednesday is my session at 1pm Room 2011 on Our Journey to a Cloud, see you all there.

Tuesday, January 31, 2017

Me? At a Hackathon? Lead a team? What?

I submitted a topic for Alan Hamilton's IBM Connect Hackathon which takes place the day before the event. It was accepted, my team "Domino Tweets" is good to go!
Our Motto : Stay at the pub longer, we'll tweet you if we need you, love your Domino Server!




Why? Because I have wanted one thing for a while, a DDM (Domino Domain Monitor) notification via Twitter.

As an admin DDM is my top inside the box tool. Notifications are usually in the database itself or in my case sent via emails. Emails can not be received when there is an SMTP issue or spam appliance failure. How do you get notified then? 

My answer is Twitter.

But it could just as well be Slack, IBM Watson Workspace, IBM Sametime, What's App, Google Hangouts or Skype, maybe Facetime (Ok, maybe not Facetime, unless I can use The T2 Arnold as the sender) to name a few variations.

Maybe we will do some of these, maybe only one, but whatever it is, this will be a giant step in moving DDM notifications forward with how admins work today.

The link to sign up and be a part of it is here. See you at the IBM Building Monday the 20th!

Tuesday, January 10, 2017

If You're going to San Francisco...

"You're gonna meet some gentle people there" 
- So sang the late Scott Mckenzie in May 1967 as an advertisement for the then upcoming Monterrey International Pop Music Festival.

One of them will be me, as I have been asked to speak about one of my clients about their journey to the IBM Connections Cloud.

The abstract officially says(link):
Getting to the cloud is half the battle; while getting your users to follow you (let alone understand what is where or how) is another story entirely. From CAPS-happy users to 75% traveling executives, and clients that are so well known we have perpetual attempts to defeat our security, these are some highlights of our experiences moving from on-premises to Connections Cloud.

Moscone West, Level 2 - Room 2011Wed, 22-Feb 01:00 PM - 01:45 PM
(time, date and location may change before the event)

This is a new location, a new venue, a new conference with the same friendly and smart people you know from past years plus more people from across the tech scene which we have yet to know and become friends and family with over time.

Many of my fellow IBM Champions will be there, presenting and attending as will IBM Product Managers and if you look hard enough, the IBM Developers. 

The future which includes an expanding universe of Watson Workspace, Verse, Verse on Premises, IBM Connections, plus some surprises I am sure from the opening keynote to keep everyone excited during the show.

See you all in San Francisco!
http://www-01.ibm.com/software/collaboration/events/connect/





Tuesday, January 27, 2015

SpeedGeeking 2015 "How to Manage Exchange Admins (and their servers) with Domino"

Speedgeeking was awesome, as usual. We hope you enjoyed it, learned something, and of course drank, ate and had fun.

For those that ask, here are my slides up in SlideShare, these are the clean editions, if you were there, you will understand.


Tuesday, January 20, 2015

Going to IBM ConnectED...ME TOO!

So you, thought you, might like to, go to the show. The annual Lotus, IBM show known as Lotusphere IBM Connect now IBM ConnectED. Well, you got lucky today. I am going to give you some insights to this year’s edition.

Whether you have a room at the top of the world of the Swan or Dolphin or just out on 192 or by the Downtown Disney area, you are getting ready for what will be a condensed, packed schedule of mostly hard core development and administration related topics across the IBM spectrum.

So far, the weather looks good, and no one will need to seek shelter from the storm, as we did in past years. Just the same, please if you are coming from a warm dry place, remember to take the weather with you, so we can all enjoy the time in Orlando.

There are unofficial activities starting Saturday, or so I heard, but since I will not be there till Sunday. I will trust you have read other blogs, websites and emails to know abut them.

If you are new to the show, just go to the Dolphin bar, ask where it is if you need to, people will gladly point it out to you. Once you find it, realize all your friends are there, you just haven’t learnt all their names yet. It’s just like going to the Cheers bar, you want to go where everyone knows your name.

The stars may be in your eyes, SMEs, IBM Champions, IBMers, Business Partners from all over the worldwide pop in for this event and odds are you will recognize some names or faces from Twitter, Facebook or however you get your ya yas out in the Lotus/IBM world.

Almost everything, except the Dolphin bar, will take place just down the road from the Dolphin at the Swan Hotel. Less walking, more talking than past years. From the beginning you will start at the Registration desk where you will receive your golden ticket known as “The Badge”. You do not want to lose it because the last thing you ever want to hear is “where is my badge!”. There are no do-overs, you would have to pony up for another ticket.

Classes start the afternoon on Sunday, so if you never went to Sunday school, now is the best time of your life to start. The schedules have been posted, but always check the room you are going to in case of any last minute changes. In the heat of the moment room changes occur, it is not a communication breakdown, you just can’t be expected to read everything that is posted. BUT, maybe the class is more what you want anyway. It’s okay to be in a state of confusion at times, in fact, some people say it is the only way to walk. So walk this way, if you can, and experience some accidental serendipity.

Sunday night is the welcome party which is usually on the beach between the Swan and Dolphin hotels. If it is not there this year, just follow the crowd, don’t go down the rabbit hole or a road less traveled, you want to be part of the herd in this case. Awaiting you will be food, drinks, people and discussions. This is a social event, even all of us introverted exhibitionists need to get out and shine at times. There is no shortage of opportunities to talk to people. One caveat, try not to say “I’ll talk to you later” because sometimes you may not see that person again. It happens when you have 1-2,000 people or more hanging about.

The fanfare starts Monday morning with the OGS. The Opening General Session sets the tone for the whole show. Try not to get trampled under foot by everyone looking to get a good seat. There are large TV displays and great sound systems in place so don’t worry, be happy. Usually everything kicks off in a blaze of glory and the pace for the rest of the week is like a New York minute. Take your time, do it right, you do not have to go to 6 sessions all in a row, no matter how enticing they seem. Breaks are provided and you should stock up on drinks and munchies. Also remember to visit the vendor area as the partners are here to help you and advance your careers at work by making you look like a shooting star, because that is what you are, otherwise you wouldn't be at the show.

Lunch time is for meeting people as well. IBM and Disney try to give the people what they want by making it easy to just sit anywhere and provide the infamous Lotusphere Cookie. Find a table, sit down and find out where people are from and how you can make the show a better place for them. It is not easy being green but you have the advantage of not knowing anyone. Yes, I AM also going to be there and still manage to meet new people even though I have been going to the show for many years.


Developer or admin, business line or executive, there is something for everyone. It’s amazing, it’s a long road, it’s the start of a new year and a continuous journey. Everyone have fun, but not too much fun, even if there is good rockin’ at midnight, which is early by the way. I’ll be seeing you in a few days and until then always look on the bright side of life.

PS - I can be found, aside from my Twitter and Swarm/Foursquare tweets, on Monday night at 6pm in the TechOasis doing SpeedGeeking. For those that don't know, SpeedGeeking is 12 of us (admins, developers) doing 5 minute "demos or talks" of something cool, unusual or just outright brilliant as you move around the circle every 5 minutes. Best hour of knowledge you will get at the show!

My topic is How to Manage your Exchange Admins Using Domino see you there!

Sunday, January 26, 2014

JMP206 : Calling Home: Enabling the IBM Sametime Softphone in ST9 the Slides

For those that showed up this morning, thank you all. We hope you gained some insights from us.
There was a question about the characters one can or can not use in a password field when installing and configuring Sametime and Cognos.
Please keep in mind I do not have the direct quotes from IBM for this but here is what was posted recently in a Skype chat we had.

Invalid characters: % ^ & /
Valid characters: ! @ # $ * ( ) \ . ~

http://www.slideshare.net/kbmsg/jmp206

Embed is not working right now, will edit later.

Friday, January 3, 2014

Do, or Do Not, There is No Try

Yoda always had a way with words.

It seems my activities in the last year or so on this blog have been slacking, a sure sign I was busier at work and home. Twitter was down too, I know hard for you to believe. But for those keeping score, my Klout score is still hanging around 62-64, so maybe I was more active than I thought.

And yet I did get to do all of this:

  • guest blogged over here a bit
  • live tweeted, not one, not 2 but 3 Palm Beach Operas (La Cerentola, La Traviata and Salome) and doing it again for Macbeth right before heading to Orlando
  • was rewarded with another year as an IBM Champion
  • home schooled my kids (and still do) and it's been great
  • spoke at SugarCon for the 2nd time in a row
  • got to listen to and spend 1 on 1 time with the great Paul Greenberg
  • attended and spoke a few times at my first ever IBM Impact 
  • shot a few videos for/with IBM and fellow Champions
  • spoke at MWLUG and had a great time with everyone in Indianapolis
  • finally went on a trip with just my wife and no kids for the first time since the oldest was born, we went back to Israel for the first time since 2001
  • paused my other blog
But I did not write any articles this year that were published, first time in a while. No books written either, although I have some in mind, both technical and fun. I will at least look into having these books published and if there is interest will start writing them.

I want to write more articles this year, well even 1 would be more than last year, so will work on this as well.

The muse just wasn't very active and I apologize, but as it appears, I have been blogging for 7 years so maybe this was a little sabbatical and now I will ramp back up.

Of course, Lotusphere Connect 2014 is coming up and I will post more on this in time.

See you in Orlando I hope and since my session is on Sunday at 10:30am no reason not to pop in, that is unless you are on the hog ride that morning.

Thursday, January 2, 2014

Losing My Certification and Unlimited Free Exams at Connect 2014

That was just a dream
Just a dream
Just a dream, dream - REM, Losing My Religion

I was notified that 2 of my certifications are ending in the next 90 days. 
For those that had them you will be losing:

Sametime 8.0 Admin
Quickr 8.1 Admin

Bad news
Before you start looking into what else you can get certified for Quickr, note that the Quickr 8.5 exam found on this page http://www-03.ibm.com/certify/tests/ovrL914.shtml states quite clearly:

Note: This test will be withdrawn on Nov 30 2013.


Good news:
Sametime lives on and you will be offered the new Sametime 9.0 Admin exams, hopefully by Connect 2014.

And according to Deborah Cole and this Connect 2014 webpage we will once again get the benefit of taking free exam tests at Connect 2014. Now unlimited!
One of the biggest draws at this event has always been the certification testing and prep labs. IBM is pleased to announce, for the very first time, that unlimited complimentary IBM Collaboration Solutions exams will be available for all registered attendees for the duration of the conference. All other Software Group exams will be available for 50% off the regular price.
As in previous years, testing will take place in the Lark room of the Swan Hotel. Since IBM is switching testing vendors in the New Year from Prometric to Pearson Vue, the certification team is asking candidates to create a profile in advance of testing using your existing candidate ID. This can be done at www.pearsonvue.com/ibmThough the physical prep lab will be located in the Peacock room of the Swan Hotel, the Virtual Prep Lab sponsored by Avnet will be available 24/7 for the duration of the conference.
If you want to see what tests still exist for ICS/Lotus go here: http://www-03.ibm.com/certify/tests/test_index_bd_sw.shtml#IBM Collaboration Solutions

Thursday, December 12, 2013

My Sametime JumpStart Session at Connect 2014

I am happy to announce we will be doing a JumpStart session about how to enable the IBM Sametime Voice in Sametime 9. 
 
For those that are unaware, SUTLite is now known as IBM Sametime Voice and is no longer an added license expense. You can load this up on your own and off you go! It is FREE!

But wait, you say you do not know any telephony? You are not the PBX person? You have no idea what a PBX is or does? 
 
Well, come on down to Orlando this winter, the week of Jan 26-Feb 1 and get hands on walk through session on how to start leveraging the best part of IBM Sametime 9.

I will be presenting with Jeremy Sanders, our ThinkRite CTO, who will be coming from the UK and we look forward to seeing you at IBM Connect 2014.

Official information for our session:
1633 : Calling Home: Enabling the IBM Sametime Voice (Phone) in ST9
Program Stream 2: For IT Practitioners
Track: 9: JumpStarts and Master Classes

ABSTRACT:
IBM Sametime has so much to offer, but most customers still are using it only for instant messaging. Do you want to help your company enable everyone to work remotely and provide them with phones and video conferencing options from your IBM Sametime client? If the answer is YES! Come learn directly from the team that manages IBM Sametime Unified Telephony worldwide for over 150,000 people. Step by step, we'll walk through how to set your employees free. No extra infrastructure costs are involved as the IBM Sametime Softphone (SUTLite) is already part of your license and adds additional productivity to existing IBM Sametime Infrastructure and software suite.












Monday, December 9, 2013

Took Vacation, Came back an IBM Champion

IBM has announced the new Champions for ICS and I am honored to be named, for the second time in a row, as an IBM Champion for 2014.

While on vacation with a cell phone that only makes and receive calls and no laptop, just an iPad. I was really only logging on in the morning and evening and Israel is 7 hours ahead of Eastern time. When i got back Thursday night my streams were filled with the news.

Very happy to hear my old friend from Lotus days, Oliver Heinz, will be handling us this year.

What is so amazing about this time?

For one, some really incredible people like my friend Ray Bilyk is now an IBM Champion and Stuart McIntyre has returned after his one year sabbatical.

My fellow IBM Redbook Thought Leaders are now IBM Champions, Wannes Rams and Sarah Carter. in addition to Salvador Gallardo and Femke Goedhart that return as IBM Champions as well.

So many great people and many of the IBM Champions are not only coming to Connect 2014, but presenting at it as well. Me too, more in a later post.

Congratulations to all 87 of us and let's have some fun out there!

Wednesday, January 30, 2013

Live today @11AM in The Social Cafe

At 11-11:30 AM this morning in the Social Cafe on the exhibition floor I will be having a session on Soloing vs. Sharing or a brief story about the process we go through from no sharing and silo's to some sharing and silo's to full open sharing...and silo's.

It is an interactive discussion so if you feel trapped behind a wall of management or bewildered about why/how information is in so many places or just want to argue silo's work, come on over.

Why I am NOT Changing My Moniker

This post is being written in the Dolphin hotel, where everyone in Orlando is gathered for the annual Collaboration lovefest called Connect 2013, formerly known as Lotusphere.

Some people may make fun of us, they may think it is out dated, they may believe there is nothing else to do, or care about this or just don't get it. Sure I speak in a bubble that has it's own terms, acronyms and quirks like any other solution out there, but it is one which I believe in very strongly.

As I sit here writing this, I am listening, watching the great video the Connect 2013 team provided everyone with the history of past Lotusphere events, most of which I have attended (I hope there is some Lotusphere Europe bits in there too). The great speakers, the executives, the cheers, the parties, the legendary "things that stay at Lotusphere", and more, that gave us great highs and few lows.

Many people this year asked me if I was dropping or changing my Twitter/Skype and other monikers that use Lotusevangelist. The answer is no, it stays, and will stay for however long I continue to do what I love.

There is no one pushing me to change the name, although I had thought about it this year, one of the sessions at Connect reminded me why I chose this title to leverage.

The session done by my evangelist idols, Luis Suarez, Louis Richardson and Luis Benitez brought to me what is important. My brand. My world, my readers, my friends and our greater good we could create.

Perhaps changing my moniker would be accepted, but that would deny what I am, what I believe and what I do.

My role, so to speak, as an IBM Champion for ICS and Websphere is to be a brand ambassador. Maybe this is idea of not changing my moniker is not inline with some people, but if you Get Social and understand it, you understand that your personal brand is very important to you. You work hard to grow your social influence, but without being a thought leader or technically competent, it is luck if you get anywhere. I am not that intelligent, plenty of great speakers this week cover and covered many topics, most likely better than I. However, when you need to explain solutions and work with management that may not understand the social imperative or the open business (Luis Suarez used this line tonight) direction this will lead your company, who would you prefer to put in front of that client? Someone who not only sells it and works on it, but also uses it and leverages it across products and geographies or someone who you can't even find on Linkedin?

There is nothing like IBM Domino and Notes, Sametime or Quickr out there that really does so much and in so many ways and with IBM Connections you get even more embedded into a realm that was started 20 or so years ago.

None of this is new, so what does this have to do with My Brand? One becomes connected, some say too much, but I don't think so because how can you get across and truly be authentic, when your name changes everywhere each year because of what the industry analysts decide to rename so they can sell more subscriptions?

Walking the halls here and people recognizing me and following me because they have that hope, the view, that I bring them hope or guidance to do what they may not have thought they could.

I want open business, not partially open business. My blog is public and open, anyone can read it and search and find it easily. It brings in business and if IBM did not have an issue naming me an IBM Champion or a Redbooks thought leader, who am I to argue with what works for me.

As Michael J. Fox said last year at Lotusphere 2012 on stage, "A lady gave birth in a tree, what have you got?"

When I believe in something strongly enough, I encourage others to do so as well. I encourage admins to see their lives through their boss or their bosses boss. I ask developers to think about the junior devs or admins like me that are weak on development skills when they share information. I help marketing people recognize there are more people out there they never even thought would use their products. I bring a global view that crosses cultures and is not bounded by geography, sales compensation plans or personal biases. I blog because I care about tomorrow and the person working on a problem or an idea at 3 AM and they need inspiration or support.

And I renew this belief every year I come to Orlando for the conference formerly known as Lotusphere that has graduated to be called Connect.

Monday, January 28, 2013

And Away We Go!

So what did I learn today/yesterday at Connect? Where are we going? Why are we going there and better yet what does it mean to us all?

Lotusphere and Connect 2013
It was announced attendance is up 10% this year and it shows, the halls are filled, the exhibition floor is very busy and everyone wants to get stuff done.

Here are some nice tidbits of information, more mobile Sametime 9 is coming with HD video among other niceties. Quickr has an integration methodology to bring your Quickr info, both Domino and J2EE versions, into IBM Connections. Notes and Domino 9 Social Edition is in beta and includes the Notes browser plugin. This little bit of code allows one to use their notes databases from a browser and provide functionality developers have been looking for to interact with other devices and aspects not usually found within a Domino server. And it also lets iNotes users work with their notes links from a browser.

There of course is Kenexa, IBM's recent purchase, the ability to work data to find and create a greater work force. A smarter workforce, a better place to get to as a company. Can we evolve? Time will tell, but we are in the early days of data engagement. Look for the Employee Experience Suite to appear soon from IBM.

I spent 2 hours in the JumpStart on Sametime Unified Telephony listening to Chris Price explain the SUT Configuration tool and how that could speed up installations and proof of concept projects. For my role at VoiceRite this means we can bring SUT to you faster and easier. Want to know more, come down to our pedestal at C45.

I did not get to any other sessions Sunday. Instead part of my afternoon was meetings and then exhibition floor time. One of my meetings was for the Team Social effort here at Connect. Our roles are to help more people understand social and find out the great things going on at the show. Get your picture with an IBM Champion yet and use the #IBMChamp on Twitter? That is part of it, so are The Social Cafe open discussions which run throughout the show.

The other meeting was for the IBM Champions and Redbook Thought Leaders which I am proud to say I am a member of both as are a few of my friends like Femke and Salvador. We met all the new Champions and some older ones. Not easy to get 60 odd people together in one suite but we did it.

This morning at the OGS one of the screens showed this graphic and it always makes me wonder about the 40% we can grow or how to discuss with them why they did not go the IBM route. There is always something to be learned.



Here is the view from the Champion area in the front of the Opening General Session facing all the way back of the room. I caught Joyce in the photo and want to thank her for all her help she does for me and the other IBM Champions. A list of the Champions was on screen and of our photos but I was a bit slow to grab the photo.
Others no doubt will blog the OGS better than I, I encourage you to check planetlotus.org for some of them.

To all those that met me and discussed my blog or comments I have posted in places, I appreciate it immensely. As an IBMer last night said, we come here to listen and hear what everyone has to say, good and bad because that is how we get better. And so it is with my blog. Yes, I may have slowed down a bit in 2012 but I am not done yet. One goal I am trying to reach is my 1,000 post which should happen later this year.

My friends in the yellowverse and you may have seen us sprawled out on the couches and chairs last night, well every night, in the Dolphin rotunda, are what makes it all worthwhile. If you do not know my fellow bloggers, tweeters or Champions, get to know us. We are here to help you and work with you. We may not always agree with the best way to solve a problem but we all are passionate about solving it, so ask away.

Friday, January 25, 2013

How to Find Me at Connect 2013

Aside from the obvious social ways of seeing me walking around or sitting in a session, you can reach out via social media all the links are on the left side of the blog.

While I am in a session I usually have Twitter up and replying. Otherwise I am on the move or in a meeting and not likely to answer that quickly. If you need me that badly, you probably know my phone numbers already.

I will likely be arriving Saturday night around 11PM after driving up from Boca Raton.

My focus is to work on VoiceRite business development and customer meetings and specific sessions of interest includes anything except the Developer track. In other words, if you do not find me, look for me at Pedestal C45 or leave me messages there. The pedestal is to the left when you come down the escalator to the exhibition floor.

My hours, right now, for Ped Duty are:
Sun evening where the party starts
Mon 10-11 and 12-1
Tues 12-12:30 and 4-5
Wen 9-10 and 1-1:30

I am speaking Wen at 11-11:30 on Soloing vs Sharing, it is an interactive session and no slides. It is a Social Cafe after all. Ok, 2 slides, but they made me do it.
If you want to be apart of the Social Cafe, on the exhibition floor against the far left wall when you come down the escalators) they have charging stations for laptops and phones, among other goodies.
Abstract for my talk: You may like to share, but what if your boss does not? Or it's not in your company culture? Fiefdom's, silos, call them what you want but they are harder to change then you can imagine. In this open forum we will discuss both sides of the fence, and ways to encourage sharing.
Sunday is Business Partner Day and I will be in some of those sessions as well as some of the Jump Starts and then I have Tweetups, Champion meetings, Social team meetings, VoiceRite meetings and of course the Beach party.


Monday, OGS and then sessions, meetings, then evening events.
Tuesday same as Monday but there is a panel for Redbook Thought Leaders at 1:30-2, again at the Social Cafe, where I will be discussing as part of the panel:
So You Want to Blog?
Want to start your own blog or be a guest blogger? Find out what makes an interesting blog. Hear what works and what doesn't. Best practices from the IBM Social Business Insights bloggers, including tips from the IBM Redbooks Thought Leaders.

Wednesday same as Monday except for the Social Cafe session already discussed.
Thursday I usually leave sometime after lunch so I can be home by dinner time.

Hope to see everyone and if you don't see me just be social or use your social media.

PS - If you see an IBM Champion, we will all have special ribbons on our badges they tell us, you should get a picture with us and post them using #IBMchamp to Twitter and include #IBMConnect. The person who gets a picture with the most Champions wins something. Also the Champion with the most attendees pictures get something. More details at the Photo Booth at the Social Cafe. There are over 70 Champions, not all of us are at the show.



Connect 2013 Tips #5 Mail Rules, Get to Know Them

Sorry this got posted earlier than Friday. Oh well. Enjoy.

You probably are like me and get more email than you wish. The problem is some of it is just useless, like backup reports from the tape drives. Yes I want to know about them, but no, I do not want to see them, unless there is a problem.

I bet you feel the same about many of them.We see often enough that mail rules are not used by everyone. Which is a shame because it is one of the best ways to help you get to the semi-mythical inbox zero. GTD, Getting Things Done people will and rightly argue there is a better way but for the average person, mail rules can mean a big difference.

I want to provide another example, aside from the backup notices above.

If you are part of ANY internal distribution list, raise your hand. As I suspected, almost everyone.
And hoiw often do those really involve you or have any meaning? If never is your answer, GET OFF THE LIST! Like Linkedin groups that sends you updates you never read and then you get a nice email saying they have changed you to digest or weekly, if you never read them, why do you get them. Otherwise keep reading.

You can create a quick rule, but I prefer the full details. Let me show you why. Sorry forgot to tell you how to find the mail rules. One way is to click on the More drop down menu option and click on Quick Rules or Mail Rules. The other way is to click on Tools form your Left column and then Rules.

You can pick any sender, domain or subject, fine by me for step 1. Pick either choice in step 2. But it is step 3 which leaves me wanting more. yes, one can change importance or not accept the message (i.e. delete it) or move to a folder. Now the problem with moving it to a folder is, you guessed it, you will not have seen the message! Not what one wants usually, unless it is the tape backup saying success, in that case, this works.


Now if you are NOT a manager, this next part can be skipped. But I know you will read it anyway.

As a manager of multiple international projects I am on a few distribution lists which although MOST of the emails serve no purpose for me, I get them anyway. BUT the few that are for my teams, I need to see and do something with them. Here is where the full mail rules kick in.

Once at the Mail Rules window, click New Rule and you will see this screen. you can see orm the snapshot I entered support in the blank field and changed the default sender to to or cc contains. This normally would be the group address name of your distribution list. Then the drop down for Specify Actions has copy to folder and I created one called supportmails and then click Add Action and click OK.

NOTE: If you leave the default as Sender you will only get copies of anything with support as the TO field.

That's it. Now I have a copy of the support emails, should anyone ask if I got one and if I mistakenly delete one from my inbox via my phone and do not realize before my soft delete limit is hit, I am good. I do not always have the reply

See you Sunday at Connect 2013! No more tips after this, just one more post about where I will be and how to find me.


Thursday, January 24, 2013

Connect 2013 Tip #4 Connections Goodies


This is a natural presumption, but you know some of you out there just can't wait for your IT team to set you up sometimes. I am not advocating you should go around them and if your environment is that locked down, sorry, but for everyone else...

So I am going to remind everyone about the FREE and (mostly) client side benefits you have that can be installed to help you get the most out of your IBM Connections services. All of these are at the Greenhouse Catalog. But some have been updated, you do know you should update the widgets if you haven't recently? Right? Hopefully we will see some new ones during or after Connect 2013.

1) Lotus Notes Widgets covers:
  • Status Updates
  • Files
  • Activities
  • Business Card
2) Desktop Plugin for Windows covers:
  • Upload local files to IBM Connections from Windows Explorer or from your desktop
  • Share uploaded files with people, communities, or folders in IBM Connections
  • Work on files locally and publish them to IBM Connections
  • View people's contact details and get in touch with them
  • Pin, follow, or like IBM Connections files and folders
  • View or contribute comments for a file
  • NEW Lock a file when you are editing it to prevent file conflicts
  • NEW View and restore files from IBM Connections Trash
  • NEW Share folders with IBM Connections Communities
Here is a video of it in action:
3) Sametime Widget covers (and works for 4.0):
  • NEW: SPNEGO support (using Sametime 8.5.2 IFR1)
  • NEW: Support for Catalan, Kazakh, Thai languages
  • Save chat transcripts into a Connections activity or a community forum.
  • Business Card federates data from various sources such as the Connections Profiles, Sametime buddy list, and the Lotus Notes Directory. Links to the Connections applications are available as well as profile contact information.

The IBM Connections 3.0.1.1 Plug-in for IBM Sametime supports:
  • IBM Connections 3.0.1.1
  • IBM Lotus Sametime 8.5.1 standalone clients (Standard, Advanced, and Sametime Unified Telephony)
  • IBM Sametime 8.5.2 IFR1 standalone clients (Standard, Advanced, and Sametime Unified Telephony)

4) Quickr Widget covers both Quickr for Domino and J2EE (I have not tested it, possibly needs server side help):
With the IBM® Connections Connector for Lotus® Quickr™, you can create associated Lotus Quickr team places for IBM Connections communities. A Lotus Quickr team place provides a central location from which a team can organize, share files, and collaborate on documents. Every IBM Connections community owner can optionally choose to create an associated Lotus Quickr team place. Updates made in the Lotus Quickr team place are aggregated in the community overview page, making it easier to stay current with projects and work collaboratively. Access control and membership of the Lotus Quickr place is determined by the often fluctuating IBM Connections community membership; it does not need to be managed separately. This version of the connector supports integration of Communities in IBM Connections 4.0 with Lotus Quickr 8.5.1 for WebSphere® Portal, or Lotus Quickr 8.5.1 for Lotus® Domino® 8.5.

4A) Quickr J2EE Library for Connections in case you need it too (I have not tested it, possibly needs server side help).

5) Firefox Connections Toolbar which I really like, when using Firefox and covers:
The IBM Connections toolbar for Firefox facilitates searching and using IBM Connections directly from the toolbar without the need to navigate or search the IBM Connections UI. The toolbar supports IBM Connections 3.0 to 4.0

6) Widget for Sharepoint covers:
  • NEW: Support for Catalan, Kazakh, Thai languages
  • Add the widget for Connections community owners to setup and customize
  • Easily add documents from Microsoft SharePoint Sites to your communities
  • View and edit Folders and Document properties
  • Download and Check Out documents for editing then upload to share changes with the community

The IBM Connections 3.0.1.1 Widget for Microsoft SharePoint supports:
  • IBM Connections 4.0
  • IBM Connections 3.0.1.1
  • IBM Connections 3.0.1
  • IBM Lotus Connections 3.0
  • Microsoft SharePoint Server 2010 Standard
  • Microsoft Office SharePoint Server 2007
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Windows 2008 Server Enterprise
  • Microsoft Windows 2003 Server Enterprise
 There you go 6 widgets to help you get the most out of your Connections installation and all for FREE!

See you at Connect!