The IBM Midmarket Hangout I did recently around SugarCRM, and CRM in general, highlighted not just details from SugarCRM and Sugarcon, but also customer adoption and marketing automation discussions.
The Google+ Hangout was recorded and here it is.
Edit December 2016. It looks like the video was removed at some point, I have a copy and will be posting it back up soon.
Speaker, Blogger, Author. Posts about HCL Digital Solutions, HCL Software, Lotus, Management, Collaboration, Competitive Intelligence and Strategy, Productivity, CRM and B2B Marketing.
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