Tuesday, March 3, 2009

Repeat after me

I will get more sleep before tackling problems.

My daughter has been up the last few nights and then up early, makes me not so clear thinking.

In fact a request came today which I know and just could not step around what I see in my client and server docs.

Keith Nolen posted this last year. Thanks to Richard Schwartz for finding it for me.

Client called and said Security, you know the guys in red shirts on Star Trek, also always the first to die on every episode, informed them they can no longer use port 1352 on an external Domino server. And the reason is....wait for it...they can't monitor that port.

Have I got a client for everyone to go hack then because they can evidently ONLY monitor ports 80 and 443. Right. Actually they say they ONLY have opened these 2 ports.

Anyway so there is a way to do it, but we will test it as 80 and 443 are in use already naturally.

When you read Keith's solution it becomes obvious but in my state of sleep deprivation I just couldn't think about it.

I saw what I wanted to see instead of thinking about how I would fix it. luckily I am moving away from support items for a little while, its good to get some perspective sometimes.

Monday, March 2, 2009

A Tale of 2 vendors

As some know I had sent my laptop back to HP for them to fix the screen hinge damage. An estimated 10-12 business days or in normal language 2-3 weeks was expected.
Imagine my surprise when the email came 48 hours later that it would be on its way back.
Very excited to hear this news I brought it to the office this morning and unboxed it to find a note that says the ominous words "Drive reimaged".

Uh oh! Yep, HP wiped the drive. Now to be fair, I believe they gave me a new drive as well as a monitor because the problems may have been heat from the processor or drive or both which burnt or melted the hinge. Well that is my story and I am preferring it over the fact that for no reason at all they restored my drive to day one.

My laptop I notice now is slower than before but only because I compare it to my Ideapad, which I love, aside from its wi-fi finickiness.

Now the problem is in restoring my data to the laptop will take hours, about 7+. And I won't know if anything works properly or not until it reboots.

Thanks HP, but next time when I ask if I should include the drive, just say no and also don't promise my data will be fine if you know it won't be.

So moving on to Seagate. My love, we've been through many drives together, some good some bad but when you have a monopoly you will be the one everyone comes to. So it's a good thing they stand by their warranty and sent me a new drive so easily. Online site to handle it all, includes directions for packaging and within a week got a new one, in fact it just came.

Can't wait to use it, it will be part of a new server I am building, a Red Hat version for our portable server line as a few people have asked about it.

No data was on the previous drive and if it was, well no big deal it was on our mule. So off I go to format a new drive and play with Red Hat.