Lotus Evangelist: support

Lotus Evangelist

Speaker, Blogger, Author. Posts about HCL Digital Solutions, HCL Software, Lotus, Management, Collaboration, Competitive Intelligence and Strategy, Productivity, CRM and B2B Marketing.

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Showing posts with label support. Show all posts

Showing posts with label support. Show all posts

Tuesday, September 18, 2018

Dear IBM

As Yom Kippur starts for me here in Israel in 2 hours I want to publicly ask IBM, well everyone who reads this blog and knows me in one way ...

Thursday, December 15, 2016

Mission Accepted: Lotus Quickr to IBM Connections Cloud

My last Lotus Quickr customer is moving off of Quickr by December 31st. I love Quickr, still do, but time marches on and maybe you found y...

Monday, April 11, 2011

Paid or Free, Support by Vendors is lacking lately

No idea why but lately support services at 2 major vendors are really slow to respond. In one case Symantec has been working on a backup i...

Thursday, January 29, 2009

IBM Support has changed, have you?

Keep in mind my original posting about how to work with Support. I, like many of you, received an email(well at least 4 of them) saying tha...

Thursday, December 4, 2008

SnTT - Waiter there's a local ID lost on my server

Ripped from the headlines....well maybe one of my clients servers, I am happy to bring something to light which happens, sometimes, for no r...

Lotus/IBM Support Something you should know

Note to IBM, make the Support teams have some logo, nothing on the IBM site for it that i could find. Even an orange circle with an H inside...

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Keith Brooks
Keith Brooks

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