Tuesday, July 22, 2014

Job Found, Blogging Helps

Happy to say I will be working with The RockTeam as their Professional Services Manager. Continuing on with the YellowBubble and the collaboration space that I enjoy.

Best thing about it, I get to work with a few friends and meet some new ones. And be social again.

Blogging Helped
The few days in between posting about looking for work and finding it was made easier when one friend, Arif, connected me with Doug who had just posted the position.

Timing is indeed everything.

It is very hard to hunt for a new job while you have one, especially for someone like me with about 10,000 connections across the spectrum.  Just want you want, your boss to find out you want to leave. My discussions with Luis Suarez (@elsua) about this were interesting. Luis believes, and in a perfect world I agree, one should be able to talk to their manager and work out a better role for themselves. This does not always work out for everyone.

But once free, and you push out some notifications, people want to help you. Friends forwarded my blog post to hiring managers, shared it on Facebook and G+. As with many things, you only need one to work out and that is what happened.

Look for new blog posts from me over the next few months.

For those in similar situations, remember, your network is much larger than you think it is.
Linkedin claims my reach is 21 Million people.
I should be that busy with clients.
You get the idea, go find the new role.

Friday, July 18, 2014

Job Hunting Time

As of a few days ago I am newly available.

A free agent on the scene looking for a company to call home.

Sure I'd love to restore an old corvette or another pinball machine, but not enough money in those hobbies for the average person with a family.

What I can do is restore customer service departments or service delivery organizations to award level status.

Over the last year and a half, I was managing the delivery of services for over 500,000 people, prior to taking on the role of Director of Marketing with the same organization.

While managing the group, we began to document everything, we discussed managing their time and meetings properly, reporting to both the customer, and ourselves, when something was amiss, and have a little time left over for some skunk works projects.

I was empowering my worldwide team to let them police their own work and provide proper documentation across all projects. The real test was if I could complete their task if, God forbid, they were hit by a bus. Luckily, I never had to do this, but many times the details were available when we needed to report on the data.

Once I felt I had completed my efforts, I wanted a harder challenge, marketing was that challenge. Although I laid out quite a plan, had 2 months of blog posts planned, analysts lined up and bloggers ready to go, it was not to be at this juncture.

And so my friends, I am searching for a new role. A role that lets me do what I do best, solve problems, restore services to a golden age when service to a customer meant something to them, and us. Along the way providing social media content for my staff and company to get found and recognized as a great team is just an added benefit.

Tweet/Call/Email/Skype me from this blog or my http://about.me/keithbrooks page.