Tuesday, November 29, 2011

Morale DashBoards? Scary or Necessary?

This caught my attention today on Twitter. Mike Rhodin, past Lotus GM was discussing progression and social business. And it was pointed out that maybe HR needs a morale dashboard. Presumably fed from Blogs, Comments,Twitter, Facebook, Sametime, Yammer, FourSquare and the other personal apps everyone uses on corporate time.

One company, Cubevibe, URL, Twitter, does this already. there are many sites that will track references about you or your company across the Interverse but a Dashboard? Interesting.

Would you as a CEO want to see this? Would you like the risk of thinking all is good when it may not be?

Does HR really want to report to management that people hate their jobs or their company? Wonder how the American Airlines people feel about the filing of Chapter 11 today?

Do we live on a usual plane of all is good until found out otherwise? Would an instant analytics dashboard spring someone into action to fix it all? Don't think so if IT and Sales are anything to gauge by from their past dashboard efforts. Most people still complain about IT and help desk delays.

So would RIM have decided sooner to open up BES to all devices? Not likely as management has seemed out of touch, but would you or your boss change direction if the needle was heading towards the darker side of happiness?

In another light, could HR or an executive hone this down to a specific group or business line in order to justify jettisoning it?

With great progress comes great power, choose wisely.