Friday, September 4, 2009

PSA from Microsoft Office Live- We should learn from

Keep in mind, most internal IT groups don't send an email this informative, and I doubt anyone got something similar from Google the other day either.

While I may not always appreciate Microsoft, I do respect them enough to post what is good too, especially if you or my organization can learn from it.


Notice of scheduled Web site temporary downtime.


Dear Keith,
On September 12, 2009 and September 19, 2009 we will be upgrading the Microsoft Office Live Small Business servers that host your Web site(MY NOTE: a test site I used to play with note they didn't tell me which site). On only one of these days, your public Web site will be unavailable for up to three hours.

During this brief downtime, visitors to your site will see a message alerting them of the server upgrade, and asking them to check back shortly. We have scheduled these updates on Saturday, the lowest day for site traffic, in an effort to minimize the impact to your customers. You will be able to sign in to your Office Live Small Business account and access your e-mail during the upgrade, but you will not be able to use the site management tools.

While these upgrades will improve the performance, reliability, and stability of your Web site, we apologize for any inconvenience this scheduled maintenance may cause. For more information, please see our service upgrade blog posting.
Thank you for choosing Office Live Small Business.

Sincerely,
The Microsoft Office Live team